Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information:
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information
Web browser cookies
RM IT LTD may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
You can cancel your shared hosting plan for a full refund within the first 30 days. It is applicable (1) if you are experiencing technical difficulties with our server, (2) if a feature that we discussed in the package specification is missing, or (3) if you are experiencing any other server error that we are unable to resolve. If you cancel within 30 days, you will only receive a full refund for your shared hosting service. Because of the one-of-a-kind nature of their costs, most add-on products, such as domains, are not eligible for a money-back guarantee. If you cancel within 30 days of receiving your free domain, RM IT LTD Host will deduct a non-refundable domain name registration fee from your refund.
RM IT LTD Host does not provide refunds for shared or reseller hosting cancellations after 30 days. Furthermore, change of mind is not permitted within 30 days. There are no partial or full refunds for monthly services such as VPS/Dedicated servers. However, if you have subscribed to any of these services for more than one month, you will receive a full refund for any unused periods. Any special, customized, or temporary packs, such as student packs, are not refundable. There are no refunds for web services such as web design and development, web templates and themes, technical support, and so on.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Appendix A of this Agreement details the features, prices, and other characteristics of the RM IT LTD Host Services you purchase. RM IT LTD Host reviews the features, costs, and other aspects of the Services on a regular basis. RM IT LTD Host may modify these features and rates at any moment and is under no obligation to provide you with these new features and prices. If you accept these additional features and services, they will be incorporated into this Agreement once you start using them or selling them to your customers. Prices on our website are current as of the Effective Date. The prices of RM IT LTD Host or third-party services are not included.
Your acceptance of these terms:
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This policy was created by our service team.